Privacy Policy

Effective Date: 20 April 2026

FirstOption ("we", "us") operates a WhatsApp-based digital services platform for Nigerian users.

Information We Collect

• WhatsApp phone number and display name (provided automatically when you message us)
• Transaction history (services purchased, amounts, dates)
• Wallet balance and funding records

How We Use Your Information

• To process your service requests (airtime, data, bills, etc.)
• To maintain your wallet and transaction history
• To send you transaction confirmations via WhatsApp
• To detect and prevent fraud

Data Sharing

We share data only with service providers required to fulfil your requests (e.g., VTpass, Flutterwave). We never sell your data.

Data Retention

We retain transaction records for 3 years for regulatory compliance. You may request deletion of your account data at any time.

Contact

Email: support@thefirstoption.com.ng